Pillar4 Media

  • Role

    Senior Product Designer, design lead on experimentation

  • Scope

    10+ brands at a time within a 20+ brand portfolio

  • Timeline

    2023 – Present

  • Tools

    Figma, Claude, Claude Code, Figma MCP, Mouseflow

How Experimentation Design Generated $25M+ Across a 20+ Brand Portfolio

I lead the design function at Pillar4, a media and commerce company, across 10+ brands at a time within a 20+ brand portfolio. I manage a product design team of two product designers and a visual designer, and I stay hands-on in Figma every day. Over three years, the experimentation program I lead design on has run 400+ structured tests, produced 100+ wins, and generated $25M+ in measurable revenue. Every test starts from a real user friction, and the revenue follows from fixing it.

Measurable Results

Revenue Growth

$25M+

Incremental revenue across owned and partner brands.

Avg. Conversion Lift

+35%

Across major experimentation initiatives.

Avg. Revenue Per Visit

+26%

Across the testing program.

Peak Single-Test Lift

+49%

Highest-performing conversion win (quiz redesign).

Business Landscape

Pillar4 operates a portfolio of high-traffic consumer brands alongside strategic publishing partnerships. Performance across this portfolio depended on consistent UX standards, experimentation frameworks, and product systems that hold up across many brands and audiences.

Owned & Operated Brands

Pillar4’s owned brands generate revenue through high-intent organic traffic and affiliate commerce. Improving performance required aligning UX structure, experimentation, and product discovery across multiple sites.

Partner Brands

Pillar4 also collaborates with major publishing and consumer brands, supporting UX improvements that strengthen product discovery and monetization while maintaining each partner’s brand standards.

How UX Connects to Revenue

Over three years, design work tied directly to revenue planning, experimentation, and measurable outcomes. Each test starts from where a user gets stuck, then ties the fix to a number we can measure.

Strategic Alignment

How UX became part of revenue planning

When I joined, UX was largely a support function. Design happened downstream of decisions that had already been made. I worked with product leadership to change that, putting UX into revenue strategy and experimentation planning from the start. Over three years, this shift contributed to $25M+ in incremental revenue across organic and paid initiatives.

Structural Consistency

Making performance improvements repeatable

Working across 20+ brands meant I couldn’t design one-off solutions for every site. I built shared design patterns, standardized CTA hierarchy and monetization placement across templates, and rebuilt parts of the design workflow around Claude and Claude Code so the team could move faster on every test. The goal was to make performance improvements repeatable across the portfolio.

Performance Outcomes

Measuring design by business results

Every UX decision tied back to a measurable outcome. Conversion rates, take rates, revenue per visit, and experimentation velocity all became part of how we evaluated design work. The metrics at the top of this page are the result of that shift in how we measured success.

Leading the Design Function

The experimentation work is one part of the job. I also lead design across the portfolio. I manage a product design team of two product designers and a visual designer, own hiring and design reviews, set the design roadmap, and hold the craft bar for the whole team. I set the standard and stay in the work: I’m in Figma every day, designing alongside the people I manage.

Working Across Teams

Tighter coordination across product, paid media, and SEO teams turned individual test wins into portfolio-wide revenue gains.

Product & Engineering

Partnered with product managers and engineers to translate experimentation insights into scalable product improvements.

Paid Media

Collaborated with paid media teams to optimize landing experiences and improve conversion performance.

SEO & Content

Worked closely with SEO and editorial teams to ensure UX improvements supported both ranking performance and user intent.

AI in the Design Workflow

AI is how I actually design now. Over the last year I’ve rebuilt pieces of my workflow around Claude and Claude Code, from pre-design research through post-design handoff. The work gets done faster and the team’s baseline output has moved up. Here’s where it shows up in practice.

Across the Design Lifecycle

AI shortens every phase of the design process.

Design-to-Dev in Hours, Not Days

AI has changed what design can deliver before engineering gets involved.

Scaling AI Across the Org

The biggest gains come from AI as a team practice.

A Tradeoff: Speed Over Polish

The AI workflow lets me ship test variants fast, and I made a deliberate call to use that speed. For most experiments I’d rather run a rougher variant this week than a polished one next month. More shots on goal means we learn faster, and a losing test that returns real data in days is worth more than a perfect mockup stuck in review.

I hold one line on it. Speed is for test variants. Anything that wins gets the full craft pass before it ships to users. We stay rough while we’re learning, and we finish the work before it reaches someone’s screen. That’s the balance: move fast enough to learn, slow down enough to respect the person on the other end.

What It Changed

The experimentation revenue is the headline. The change I’m most proud of is quieter: the workflow behind it outlived any single test. I rebuilt the design-to-dev pipeline around Claude, Claude Code, and Figma MCP, and it’s now moving past design. Product managers and engineers are picking up the same tools and the same pace. My bet is that within a couple of years, AI fluency will matter more than tool fluency, and a team already working this way has a head start.

Portfolio-Wide Applications

The strategic framework was applied across multiple brands, adapting UX systems to different audiences and monetization models.

Commerce Link Platform

Internal Tool for Managing Affiliate Links Across Every Brand

Designed an internal platform used across Pillar4 brands to manage and distribute affiliate links across high-traffic content and commerce experiences.

Sleepopolis

$15M+ in Affiliate Revenue Growth Over 3 Years

Led UX strategy and experimentation for a high-traffic affiliate platform, aligning search intent, content structure, and monetization pathways to drive sustained revenue growth.

Garage Gym Reviews

$5M+ in Revenue Growth Through Product-Focused UX

Led UX direction across Garage Gym Reviews, improving mobile usability, product discovery, and purchase decision clarity through structured experimentation and UX optimization.

Swolverine

Ecommerce Product & Brand Transformation

Conducted a full UX audit and led a redesign of the Swolverine ecommerce experience to improve product discovery, supplement education, and mobile usability.

View Pillar4 Work

Sleepopolis

Garage Gym Reviews

Swolverine

Commerce Link Platform

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